Quantity: £300.00

Remote Management Service - SRX240 / SSG140
Your Price: £300.00 EXC.
Part Code:MAINT-RMS-12-MID
Vendor:Juniper Networks
Product Type:Services
12 month contract that provides a partially outsourced solution. We support your internal IT department, through telephone, email and remote administration.

It allows your team to focus on what they do best but enables them to tap in to the knowledge base of our specialist security engineers. The service includes:

  • email support
  • Remote SNMP & syslog data collect (requires VPN access)
  • Back up of system configuration
  • Supply of patches/upgrades as appropriate
  • Problem escalation to manufacturer as appropriate

Client must have accompanying J-care Next Day support contract in addition to this service

Configuration changes / amendments charged at 1 hour rate

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